WARRANTY REPAIR AUTHORIZATION & REIMBURSEMENT

To ensure proper handling of warranty-related repairs on Matthews Specialty Vehicles (MSV) products, the following items must be submitted to receive authorization and reimbursement for eligible services.

Please submit the following information to receive reinbursement:

PRODUCT SUPPORT contact information:

EMAIL: CUSTOMERCARE@MSVEHICLES.COM

PHONE: 336.790.5509

HOURS: MON-FRI 8 AM-5 PM (EST)

Please submit the following information to receive authorization to perform any work: